One flat rate per user. No sales call required to see a number.
Every plan — regardless of team size — includes the same full set of services. There's no "basic" or "premium" tier to upsell you into.
| Included in $95/user | Quoted separately |
|---|---|
| Help desk support | Microsoft 365/Google licenses |
| Remote support | New computers and hardware |
| Device monitoring | Server replacement projects |
| Patch management | Office moves |
| EDR/antivirus | Cabling and construction work |
| Email security management | Large migrations |
| Microsoft 365 admin | Advanced compliance projects |
| Cloud backup for M365/Google | Server/NAS backup if needed |
| — | AI Tools & Automation (optional add-on) |
We'll always quote separate items upfront — never a surprise line item.
3 users is our minimum team size. Below that, the $500/month minimum applies, which usually makes more sense as a per-incident or project arrangement — we'll tell you honestly if that's a better fit.
No long-term lock-in. We ask for 30 days' notice to cancel, but there's no multi-year contract required.
We'll help you transition smoothly to Innovative Network Solutions, the enterprise-focused IT provider Business Simple IT is built on — same team, same trusted foundation, sized for your new scale.
No separate onboarding fee for standard setups. If your environment needs significant cleanup or migration work before we can take over, we'll quote that upfront.
No. Software subscriptions such as Microsoft 365, Google Workspace, phone systems, and industry-specific applications are billed separately. We manage and support those platforms as part of your monthly plan.
Most support starts remotely because it's faster and keeps costs predictable. When an onsite visit is needed for hardware, networking, cabling, or physical troubleshooting, we'll tell you upfront whether it's included or quoted separately.
A user is any employee, contractor, or regular team member who needs support, security, email, or access to company systems.
Yes, but server environments vary. Basic monitoring and support can be included, while server replacement, major migrations, or large backup requirements are quoted separately.
Tell us your team size and we'll send a formal quote within one business day.
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